Refund & Return Policy

Due to the nature of digital products, all sales are final and non-refundable once the product has been delivered or accessed.

We do not offer returns, exchanges, or cancellations for digital downloads, templates, files, software, or other digital products purchased through iSeller.

However, if you experience any issues with your order — including receiving the wrong file, a corrupted download, duplicate purchase, or a technical problem caused on our end — please contact us and we’ll do our best to resolve the issue promptly.

To request support, contact:
contact@desynlux.com

Please include:

• Your order number

• Proof of purchase

• A description of the issue

Refunds may be granted at our sole discretion in cases where:

• The product is defective or inaccessible

• You were charged incorrectly

• You received the wrong digital product

• There was a technical error on our side

Because digital products are instantly accessible after purchase, they are exempt from standard return and cooling-off periods under applicable consumer laws, including Article 16(m) of the EU Consumer Rights Directive regarding digital content supplied immediately after purchase.

If you have any questions before purchasing, feel free to contact us at contact@desynlux.com.